Kc8 FAQ — answers to all your questions, right here

No. Each person is allowed only one account on kc8. If multiple accounts are detected, all of them will be closed and balances may be forfeited. Duplicate accounts are a direct violation of kc8's terms and conditions.

You must be at least 18 years old to register on kc8. During KYC verification at withdrawal, proof of age (national ID or passport) will be required. Accounts found to belong to users under 18 will be permanently closed.

On the login page, click "Forgot Password?" and enter your registered email or phone number. A reset link or OTP will be sent to you right away. Setting a new password takes just 2–3 minutes.

Yes, but your KYC verification must be completed first. To make the change, contact the support team and submit a request along with proof of identity. For security reasons, email changes may take 24–48 hours to process.

kc8 accepts deposits via mobile banking, bank transfer, and electronic wallets. Visit the payment page to see all available options and choose the method that works best for you.

The minimum deposit on kc8 is BDT 300. This limit applies to both mobile banking and wallet payments. The maximum deposit limit varies according to your account verification level.

Deposits via mobile banking or e-wallets are typically credited within 1–5 minutes. Bank transfers may take a little longer. If your balance hasn't been updated within 15 minutes, contact support with your transaction slip.

kc8 does not charge any fees on deposits. However, your bank or mobile banking provider may apply their own transaction fees. This depends entirely on the terms of your payment provider.

For KYC-verified accounts, mobile banking withdrawals typically complete within 5–15 minutes. Bank transfers may take a bit longer, usually 1–4 hours. Processing times may be slightly extended during peak hours.

The minimum withdrawal on kc8 is BDT 500. Your maximum daily withdrawal limit depends on your account verification level and VIP status. Completing KYC significantly increases your withdrawal limit.

First, check that KYC is completed on your account and that the bonus wagering requirements have been met. If the issue persists, contact the support team with your transaction ID — most cases are resolved within 30 minutes.

No. To make a withdrawal, the mobile banking number or bank account must be registered in your own name and must match the details on your kc8 account. Withdrawals to third-party accounts are not permitted, as part of our anti-money laundering policy.

Your 100% welcome bonus is activated automatically when you make your first deposit after registering — no separate code required. The bonus will be added to your balance and becomes withdrawable once the applicable wagering requirements are met.

Wagering requirements mean you must place bets totalling a set multiple of your bonus amount before you can withdraw. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to wager BDT 10,000 in total. Requirements vary by bonus — check the offer details for specifics.

Logging into kc8 every day automatically unlocks your daily check-in bonus. Consecutive logins increase the bonus amount, and logging in 7 days in a row earns you a special reward.

Share your referral code or link with friends. When someone registers using your code and makes their first deposit, you'll receive a referral bonus. The more referrals you make, the bigger your bonus. Visit the promotions page for full terms and conditions.

kc8 offers 500+ games. The main categories are:

• Slots — classic and video slots
• Live Casino — Baccarat, Roulette, Blackjack, Dragon Tiger
• Sports Betting — cricket, football, tennis, kabaddi
• Crash Games — Aviator & more
• Lottery & Card Games

Yes. All games at kc8 are RNG (Random Number Generator) certified, meaning every round's outcome is entirely independent and not predetermined. Third-party auditors regularly verify the system.

Once a live event has started, bets generally cannot be cancelled. However, if the Cash Out feature is active, you may be able to cash out your bet at its current value within a certain window. Please note that the Cash Out option may not be available for all matches or bet types.

KYC (Know Your Customer) is an identity verification process completed by submitting a photo of your national ID or passport. KYC is required to make withdrawals. It protects your account, prevents fraud, and ensures compliance with international financial regulations.

kc8 secures all data with 256-bit SSL encryption. Your personal information is never sold to third parties. Under our privacy policy, any data collected is used solely for platform operations.

Go to Account Settings, navigate to the "Security" section, and enable 2FA. Choose your preferred method for receiving OTP codes on your phone. Once 2FA is active, you will need to enter an OTP alongside your password every time you log in.

The kc8 app is available directly from our Download Page Separate versions are available for both Android and iOS. We strongly recommend against downloading the kc8 app from any third-party app store.

If you have trouble installing on Android, go to your phone settings and enable installation from "Unknown Sources". For iOS issues, go to Device Management and add kc8 as a trusted developer. A full step-by-step guide is available on the download page.

Yes, it's the exact same account. Log in to both the kc8 website and mobile app using the same username and password. Your balance, bonuses, and betting history stay synced across all devices.